FAQs

What is the Challenge?
When is the challenge?
How should I travel during Coronavirus?
Safer travel guidance for public transport users is available from NI Direct, and please also view the latest travel guidelines from Translink.
What counts as a "journey"?
If your travel mode is not listed on the home page, get in touch and we may be able to add it for you challenge@sustrans.org.uk.
I'm working from home, can I still take part?
When logging your journey, under the third drop down, 'What is the purpose of your journey?' select Daily Exercise, and your extra lunchtime walks, runs or cycles will be added to your totals.
This same box gives you the option to log your active trips to the shops, school run or leisure activities too, so you can challenge yourself to get more active with some of the other journeys you are making.
If the Challenge has already started. Can I still join?
It's too far for me to walk or cycle to where I want to go!
If the trip still seems daunting, why not compromise by walking or cycling to a bus stop or train station? This is a great way of incorporating some active travel into your daily commute.
What does the challenge hope to achieve?
Does a short walk or cycle ride really make any difference?
Why are electric vehicles not included as a category?
Car-sharing or taking the bus, for example, would benefit both emission levels and congestion.
If you are using your electric car as a car-share please log these journeys.
How do I edit my profile?
If you need to edit any of your journeys just click on the 'view journeys' button which you'll find under the journey totals of your profile.
Do I have to be part of an organisation to take part?
How do I set up my organisation?
- Go to the Homepage and select Me at the top of the page. Then,
- Select Personal Profile
- Select Edit Details (this is at the very bottom of the page)
- Select Register with an organisation
You can then join one of the registered organisations on the drop down, or click on ‘Create a new organisation’ to register your organisation.
Once registered everyone can follow the same path to add teams under this one organisation; change their team; or register for a different organisation.
Please contact challenge@sustrans.org.uk if you need any help with this.
I selected the wrong organisation when I registered. How do I change it?
I don't seem to be part of an organisation with my colleagues. How do I join my organisation?
To do this, go to your profile page and then scroll down to the bottom. You'll see your contact details and an 'edit details' button. Click on this and you'll be able to select your organisation and /or team within your organisation to join.
If your organisation isn't registered you'll also be able to register it here.
How do I amend my organisation profile?
If you are the organisation administrator:
Log in and then go to your organisation profile page. If you scroll down to the bottom of the profile page you'll see the 'edit details' button. Click on this and you'll get the option to edit organisation details (including adding or amending teams).
You can find more organisation details by clicking the 'more details' button. This will enable you to see who has registered for the organisation and to get their contact details if you need to contact them.
If you are not the organisation administrator:
Scroll down to the bottom of the organisation profile page and you'll see the name of the person who has this role.
How do I find out who is my organisation administrator?
How do I email everyone in my organisation or edit my organisation profile to add new departments?
Can we keep an eye on our competitors? We'd like to do better than them.
You'll need your organisation administrator to set this up for you but it is very straightforward.
1. Ask your organisation administrator to log-in.
2. Go the profile page of the organisation you want to 'watch' (find all competing organisations on the leader boards on the results pages).
3. Just underneath the organisation name click the 'Watch this organisation' button.
Now go back to your own organisation profile and you'll see a section showing the organisations you are watching. You'll see how they are doing and how far ahead or behind them you are.
What type of bike should I buy?
Folding bikes are increasingly popular, and modern versions are comfortable and efficient. Electrically assisted bikes take a good chunk of the effort out of even the longest commuting trips.
What would I wear for cycling?
I need to take the kids to school!
You could even contact other parents and organise a walking or cycling train. If they're too little, there's a great range of child seats and trailers available for most requirements.
Can I count the miles I pedal on an exercise bike?
Can I count jogging or running journeys?
How do I win?
The winning organisation in each size category is judged by the overall rate of participation, so you must encourage your colleagues and friends to get involved if you want to win the competition!
In the event of a draw the winning organisation will be the one logging the greatest number of journeys proportional to the number of people in the organisation.
We rank the individual leader board by the number of journeys you complete rather than by the distance you've travelled or the type of travel mode you used. This means that those completing multi-modal journeys will climb the leader board more quickly.
We'll be giving out spot-prizes along the way for taking part, so if you log just one journey you're in with a chance of winning some great prizes even if you're not at the top of the leader board!
How are the carbon, calorie and cost savings calculated?
Calories burnt and cost savings are all based on industry practice and data, while car cost calculations are based on RAC Motoring Services data. These figures are based on running an average sized car, with 10,000 average annual mileage with an average fuel price.
What will you do with the results?
Why are you talking about doughnuts?
Where can I get a good flapjack recipe?
125g Butter (melted)
125g Brown Sugar
2-3 tbsps Golden Syrup (depends how gooey you want it)
Mix all the ingredients together and press into a lightly greased baking tin.
Place in the oven and bake on 180 until golden brown (about 20 minutes).
How do I contact the challenge organisers?
challenge@sustrans.org.uk
I want a bespoke challenge for my organisation. Is this an option?
challenge@sustrans.org.uk